Camping in a Van

Very comfortable and reliable car! Was in great condition internally and externally, which was a relief to not worry mechanical issues during a long road trip. Was spacious enough for all the belongings my family and I took on our trip to Yosemite. Loved the painting on the van too, as they are all unique; my rental was called “Guppy”! The staff was very approachable and professional. Renting the vehicle was hassle free and reserved expeditiously. Would recommend to anyone looking to rent a vehicle for long road trips.

Fun campervans, reasonable prices, easy pick up/drop off, helpful support for any problems & fantastic, responsive customer service - all you need for adventures big & small. We loved our SoCal experience with Escape and will definitely use them again. Highly recommended!

We rented a van (Santa Cruz) for a couple's road trip in California at the end of September. The van is confortable, pretty, easy and pleasant to drive but the storage is small and the interior finishes are disappointing. There was no roof window, no sun visor on the windshield and the blackout curtains on the sides let a lot of light through. In addition, our stove in broke down during the trip, which put us in difficulty while we were in the national parks. Customer service was quite responsive by message but once we arrived, no compassion for the difficulties encountered, barely a $50 discount on our excess miles. We expected a slightly larger commercial gesture given the difficulties encountered.

I had a great time with my trip and the van was good but I wouldn’t do it with a van like this again. The van I received was not the one I reserved, I was told it was a newer van but it was bigger than what I wanted. I was told that the reason they gave me this other van was because they needed it in LA, which made me feel like somehow. It was my responsibility to get it down there what I had reserved and expected to drive. In the end, It was fine but as a solo woman traveler, I wish I had been consulted with before they did it. did have a phone call with their customer service representative but rather than acknowledge my concerns or apologize instead he just talked for 10 minutes and gave excuses for why this was better. he told me that it wasn’t the case that they needed the van in LA, which I still don’t believe. Another situation that I ran into is that the tire light came on on the second day of travel. I Stopped and checked the tires and even went to a Les Schwab to have them check it out. When I brought this up with the customer service rep. He just told me that these vans are just like that. The tire light stayed on for the duration of my trip. Some things to know, don’t waste your money on using their $40 bedding and dish sets. I spent $80 between the two of them and they were not great quality. I could have bought stuff at Walmart for the same price. I felt that this was an exorbitant fee for the value. They offered a lounge chair for $20 as well but I picked one up at Walmart for eight dollars! Besides that, having the kitchen was nice and I did my drive from Portland to Los Angeles without too many hiccups beyond the tire light and that The key fob never worked so I had to get in the driver seat and turn on the ignition every time I wanted to unlock the back doors. Not a big deal but an inconvenience. I think that in general, some better communication from Escape would’ve gone along way And having someone call who was a good listener and could take some responsibility on behalf of the company, instead of a big talker would have Made me feel that my concerns and frustration was at least acknowledged, Instead, I just left the phone call feeling dismissed. Next time, I think I’ll rent a wagon type car or minivan, Either borrow or purchase a cheap propane grill and bring a sleeping bag. It would’ve been way cheaper! Lessons learned.

We loved every aspect of our experience in our Maverick campervan! We picked up in Salt Lake City, drove through Utah and visited several of the National Parks ( Capital Reef, Zion, Bryce), then went to Joshua Tree, CA and up the PCH. The convenience of the solar fridge, comfy bed, plenty of storage space, made for a wonderful escape for 2! We also got a kick out of the comments and stares.. our van was called The Smorgasbord.. great artwork of food all over it! It was the perfect size for finding awesome dispersed camping spots with tons of privacy and stunning views. The Escape staff that we dealt with, from booking online from Canada, to in-person at pick up and drop off, were super friendly, helpful and informative. Two thumbs up!!